INITIAL TRAINING

Communication Skills

Caregivers learn effective communication techniques to build trust, show empathy, and interact respectfully with consumers, families, and colleagues.

Behavior Management Techniques

Training includes strategies for understanding consumer behavior, de-escalating challenging situations, and responding with patience and professionalism.

Personal Care Tasks

Participants practice core skills such as bathing, grooming, dressing, feeding, toileting, and mobility support while respecting dignity and independence.

Disaster and Emergency Procedures

Caregivers are trained to follow emergency response protocols, remain calm under pressure, and take appropriate actions during natural disasters, fires, or medical emergencies.

Basic First Aid

Instruction covers how to recognize and respond to common injuries or sudden illness, providing immediate support until professional help arrives.

Home Safety, Fall Prevention, and Ergonomics

This module emphasizes creating safe living environments, preventing falls, and using proper body mechanics to protect both the caregiver and the consumer.

Working with Other Care Providers

Caregivers learn the importance of collaboration with healthcare professionals, supervisors, and community service providers to ensure coordinated and holistic care.